Outsourced Human Resources
Services:
Bridging Expertise

Are there gaps within your human resources (HR) functions that need filling?
Focus on what you do best, and let our Outsourced Human Resources Services handle everything else

What are Outsourced Human Resources Services?

Outsourced Human Resources Services are customised to support your business's core areas, from administration to specialist functions, including executive HR, HR business partnership, thought-leadership, and transactional services for day-to-day admin HR support.

At The Human Touch (THT), we begin by understanding your current position and goals. Then, we provide services that fill the gaps and integrate seamlessly with your operations, helping you nurture and grow your business's most critical asset - its people.

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Why should you
Outsource HR?

You should consider outsourcing HR functions if 1) you’re struggling to meet all your business requirements due to time constraints, 2) you lack the necessary HR services to support your business operations effectively, and 3) there are gaps within your HR capabilities that require expert intervention.

What’s an example of
HR Outsourcing?

If you require specialised expertise to address specific HR needs—such as organisational development or effectiveness—we can seamlessly integrate with your team to handle these areas on your behalf. For example, if your company needs a robust leadership development program, we can take on the task of designing and implementing comprehensive training modules that align with your strategic goals, acting as your dedicated Centre of Excellence (COE) in this domain. Alternatively, if you prefer an HR function that manages all aspects of HR from start to finish, you can outsource your entire HR department to us. This includes handling recruitment, employee relations, performance management, and compliance, ensuring that every HR function is expertly managed and aligned with your business objectives.

The Full Suite of Outsourced Human Resources Roles

The Human Touch HR Outsourcing

HR Executive

The HR Executive plays a pivotal role in shaping the strategic direction of human resources to align with and drive your business objectives.

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The Human Touch HR Outsourcing

HR Business Partner

The HR Business Partner is crucial in forging strategic partnerships that improve HR delivery across the organisation.

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The Human Touch HR Outsourcing

Centres of Excellence

Centres of Excellence focus on conceptualising and designing thought leadership for various HR speciality areas to ensure robust strategic frameworks, processes, and policies are in place.

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The Human Touch HR Outsourcing

HR Transactional Services

HR Transactional Services is dedicated to delivering day-to-day HR support, encompassing self-service platforms, telephonic support, and face-to-face interactions as necessary.

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Outsourced Human Resources Services We Offer

HR Strategy

Organisational Design

Workforce Planning

Employer Brand Building

Talent Attraction

Onboarding

Performance

Reward

Development

Metrics

The advantages of Outsourced Human Resources Services

The Human Touch Consulting

Freedom to Prioritise Core Activities

By delegating HR responsibilities to external experts, your team can concentrate on driving business development and innovation without the distractions of administrative burdens.

The Human Touch Consulting

Access Specialised Expertise

Outsourced Human Resources Services provide access to a pool of HR professionals who bring specialised knowledge and experience that may be absent internally.

The Human Touch Consulting

Increase Organisational Flexibility

With Outsourced HR services, your organisation can scale HR operations up or down based on current business needs without the long-term commitment of hiring full-time staff.

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Cost Effective

By reducing the need for in-house HR staff, your company can save on salaries, benefits, and training expenses.

The Human Touch Consulting

Boost Team Development

HR outsourcing firms often provide comprehensive training and development programs for your employees, leading to improved performance and increased job satisfaction.

The Human Touch Consulting

Receive Top-Tier Mentoring

Outsourced HR services include mentoring and coaching to help nurture leadership qualities within your team and empower your staff to take on greater responsibilities.

Streamline Your Operations with Outsourced Human Resources Services
Regardless of size, maturity or complexity, every business should have access to world-class Outsourced Human Resources Services across its HR value chain. 

Frequently asked questions
about Outsourced Human Resources Services

Outsourcing HR costs vary based on company size, service scope, and location. Small companies might pay per employee monthly, while larger businesses could achieve lower rates due to economies of scale. Comprehensive services, including recruitment, training, and strategic management, cost more than basic administrative tasks.

What our clients say

Working with The Human Touch has been an invaluable experience for us at North West University. Their dedication and commitment to providing excellent services, such as coaching and engaging training solutions, have greatly improved our employees’ skill sets and fostered a culture of continuous learning. Their expertise and professionalism have consistently exceeded our expectations, making them a trusted and reliable partner in our pursuit of organisational excellence.

Ntsako Nkuna

Specialist of Learning and Development at Northwest University (NWU)

The training was not only fruitful but also very informative. It focused on the soft skills most required in the field of HR. The knowledge and skills imparted are valuable and can be easily applied in our workplace. The practical approach adopted during the training has significantly enhanced our understanding of HR practices. The HR Academy’s global initiative is commendable, and I am confident it will greatly benefit HR professionals worldwide. I look forward to seeing its positive impact on the HR community. Thank you once again for providing us with this wonderful opportunity. I am excited about the future collaborations and the continuous learning journey with The Human Touch.

Thabiso Modise

HR Manager at Royal Bafokeng Holdings (RBA)

My team and I had an ‘Edgecellent’ experience with The Human Touch. It is no easy task to facilitate a diverse and deep learning experience with a senior group of leaders, but they nailed it on many occasions. What made the learning experience even more effective was that the team took the time to understand the ‘problem/opportunity’ the learning was trying to solve and custom-built the material to enable that. That is unusual in any space and a first for me in the HR space!

Daniel Hatfield

CEO at Edge Growth

The Human Touch Academy delivered a transformative learning experience; not only do they open up your mind to the true value of HR for business, but they give you the confidence to display that value and speak with conviction about HR to your stakeholders. Maggie and her team are true ambassadors for the HR profession, and it shows through their passion, energy and deep expertise!

Matseliso Masemula

Manager Specialist - Talent, Performance - at NUTUN (formerly TCRS)

We would like to express our deepest gratitude to The Human Touch team for the exceptional consulting services provided to ATNS, in particular with our Organisational Design project. The team’s expertise and understanding of our organisation’s needs have significantly contributed to our strategies, plans, and practices. Their professionalism, work ethic, and creative solutions have greatly improved the efficiencies and effectiveness of our ways of work.

Gayle Serema

Chief of Human Capital at Air Traffic Navigation Services (ATNS)

The Human Touch has been more than a service provider to me. The team goes beyond the call of duty to offer bespoke HR services with a human touch, empathy, and understanding of each organisation’s unique requirements in the people space. In supporting their clients, they have continuously presented themselves as a strategic business partner that takes the time to immerse themselves in the client’s environment and understand their unique business needs. I trust them to support me in co-creating fit-for-purpose business solutions in all my roles, having worked with them across multiple industries and in different organisations from hospitality and insurance to legal services. The solutions they have provided are multi-faceted and diverse. This team is my go-to when I need to engage a dynamic think-tank. They remain my trusted business partner.

Rachel Masuku

Chief People Officer at Norton Rose FullBright

I have had the pleasure of using the consulting services of The Human Touch for the past three years on our strategic HR-related projects. I have always been pleased with the quality of work that THT has produced for the GEPF. Their work ethic is of a very high standard, and they keep to timeliness according to the agreed-upon project plans. Thank you, THT!

Siyanda Dyeshana

Head HR Manager at the Government Employee Pension Fund (GEPF)

Working with The Human Touch has been an absolute pleasure, an experience I'll always cherish. Their professionalism, courtesy, and client-centric approach are exceptional. When our HR function at Mangosuthu University of Technology (MUT) was struggling, The Human Touch skillfully guided us through their engagement methodology, expertly addressing our human capital challenges. I highly recommend The Human Touch to any organisation seeking top-"I'm delighted to recommend The Human Touch, a top-notch consulting firm that provides expert HR leadership, guidance and support to organisations of all sizes. Through their work with Medshield, The Human Touch showcased exceptional skills, including effective communication, superb organisation, and a steadfast commitment to ethical practices. They foster positive relationships with HR teams, clients, and stakeholders, and collaborate seamlessly with strategic partners. I wholeheartedly endorse The Human Touch for any organisation seeking comprehensive HR solutions with optimum impact on business results. Their expertise, collaborative approach, and exceptional skills make them an invaluable partner for any business.

Marumo Bogoshi

Former Senior HR Manager at Medshield Medical Scheme

The Human Touch possesses the capabilities to collaborate with businesses and their personnel to fully optimise all aspects of the human resources value chain. They are genuine partners who can significantly enhance HR competencies within an organisation.”

notch HR solutions – their expertise, support, and impact are truly remarkable!

Dr Jerome Mabaso, Former Acting Vice Chancellor

Resources & Planning - at the Mangosuthu University of Technology (MUT)

The Human Touch, a trusted strategic partner, provided Harith General Partners with strategic and operational support across all aspects of the HR value chain. Their tailored assistance enabled our business to achieve its strategic objectives by ensuring the necessary talent, competencies, and capabilities were in place. The Human Touch demonstrated exceptional expertise in HR, spanning from transactional services to strategic design and implementation, and their wealth of knowledge and skills was invaluable to our success

Elaine Kleinhans

Senior HR Business Partner at Harith General Partners (HGP)