What is Consulting?
Consulting is when we collaborate with clients to address complex business challenges. By drawing on expertise in various domains, our consultants evaluate issues, devise strategic solutions, and facilitate innovative problem-solving.
At The Human Touch (THT), technology enables us to work seamlessly with clients worldwide through clear project tracking and portfolio management.
Explore our suite of
Consulting projects
Organisational Development
Organisational Development
Is your organisation facing low productivity, poor performance, and business inefficiencies?
Solve those challenges with Organisational Development (OD), which aligns strategy, structure, people, rewards, metrics, and management processes to improve an organisation’s capabilities. OD allows for the integration of culture, human resource management, change management, and organisational behaviour to successfully deliver the business’s strategy.
Business and Human Capital Strategies Development
Business and Human Capital Strategies Development
Business Strategy articulates your business’s Vision and Mission, the values that guide how we achieve what we need to achieve, articulation initiatives and success measures, and a detailed, balanced scorecard that ensures your business is on track to deliver its strategy successfully.
Human Capital Strategy aligns engaged talent with current and future business needs. It ensures the culture drives a high-performing environment, and crafts Total Reward Strategies to deliver a holistic employee experience.
Organisational Design
Organisational Design
Are you struggling to accommodate business growth? Are productivity issues, poor performance, and business inefficiencies slowing you down?
Turn things around with Organisational Design, a step-by-step methodology for aligning workflow, procedures, structures, and systems with current business realities and goals.
At THT, we follow these steps for effective Organisational Design:
Integrated Talent Management Strategies
Integrated Talent Management Strategies
Are you battling high turnover, skills gaps, and silos within your HR functions? Are ineffective onboarding and inconsistent performance levels sabotaging your business?
Integrated Talent Management Strategies look at the human resources department within an organisation to align various HR functions for a cohesive talent management strategy.
Our approach encompasses:
Total Rewards Strategies
Total Rewards Strategies
High turnover rates, difficulty attracting top talent, low employee engagement, and limited career development opportunities are all signs you need Total Rewards Strategies.
Total Rewards Strategies take a holistic approach to employee compensation that combines monetary and non-monetary rewards. The goal is to create a rewarding system that boosts job satisfaction and employee retention by aligning with organisational objectives.
Total Rewards Strategies integrate the following elements:
HR Infrastructure Design
HR Infrastructure Design
Inefficient HR processes and long turnaround times. High turnover rates and a lack of talent pipeline. Compliance issues and poor employee satisfaction. These are just a few challenges without HR Infrastructure Design.
HR Infrastructure Design establishes the essential framework, processes, systems, and resources that your HR function requires to deliver the services your business needs. This infrastructure supports employee satisfaction and productivity by ensuring timely day-to-day HR services.
HR Infrastructure Design provides a foundation for your HR function to support organisational growth - strategically.
Learning and Development Strategy
Learning and Development Strategy
Are you experiencing skills gaps, resistance to change, and a need for more innovation and creativity? If so, it’s time to consider a Learning and Development Strategy.
Learning and Development Strategy takes a structured approach to grow your workforce's knowledge, skills, and capabilities, fostering both individual and organisational growth. It includes systematic plans and initiatives that facilitate continuous learning, skill development, and performance improvement to equip employees to meet current and future challenges.
Leadership Brand and Development
Leadership Brand and Development
Inadequate alignment between culture design and business needs is a sign you could benefit from Leadership Brand and Development.
Leadership Brand and Development develops exceptional managers who possess a distinct set of talents aligned with the organisation’s vision and who consistently embody the company’s values. This leadership brand helps establish a culture that not only inspires but also promotes psychological safety, encouraging employees and managers to contribute consistently to shareholder value.
From Employee Value Proposition To Employee Experience
From Employee Value Proposition To Employee Experience
The Employee Value Proposition (EVP) defines what a company offers to its staff regarding rewards and benefits. The Employee Experience broadens this scope to include aspects like culture, environment, development opportunities, and value alignment.
Unlike the EVP, the Employee Experience is led from the employee's perspective.
Change Management
Change Management
Resistance to change leads to high turnover and low morale. As performance declines, customer complaints and operational inefficiencies rise. This signals the need for Change Management.
Change Management adopts a structured approach and framework designed to effectively plan, implement, and manage organisational change initiatives. This process utilises specific processes, tools, and techniques to support individuals, teams, and the entire business in transitioning from their current state to a desired future state.
Organisational Culture and Values Design
Organisational Culture and Values Design
Have you noticed a misalignment in how your organisation operates and services clients? Is employee engagement at an all-time low alongside satisfaction and performance?
Organisational Culture and Values Design meticulously defines and shapes the culture your organisation needs to achieve its strategic objectives. Our Organisational Culture and Values Design follows this process:
Competency and Career Management
Competency and Career Management
Do you struggle to hire the right people due to unclear competencies? Is it challenging to upskill employees because there aren’t clear competency metrics?
Competency and Career Management define the specific skills and capabilities required for an organisation to successfully deliver on its mandate. This strategy aligns these competencies with the career paths within the organisation to ensure employee development and promotions are measured effectively and support both business needs and individual career objectives.
Workforce Planning
Workforce Planning
Without proper Workforce Planning, organisations may struggle to reduce labour costs, face inefficient resource allocation, and fail to manage workforce risks proactively.
Workforce Planning entails a thorough analysis of your current workforce. It assesses future workforce requirements aligned with strategic business objectives and identifies gaps between current capabilities and future needs. This process leads to developing targeted plans to close these gaps.
The engine behind Consulting
Our approach to Consulting
Analyse
We understand your current environment to ensure our solutions and implementation approaches are relevant.
Design
We design relevant solutions based on the outcome of the analysis to address your business requirements.
Implement
We implement solutions seamlessly in line with the robust plan designed with the client.
Embed
We ensure the sustainability of solutions through the transfer of knowledge and skills.
The benefits of Consulting
Greater
Collaboration
Improved collaboration, a sense of belonging, and teamwork are fostered through well-designed Organisational Culture and Values Design.
Read moreHigher
Profitability
Employee Value Proposition strategies drive greater profitability and shareholder value by reducing absenteeism and retaining talent.
Read moreEngages
Staff
Change Management initiatives improve organisational performance and transparent communication, leading to greater engagement among employees.
Read moreStrategic
Alignment
Strategic Alignment is achieved through Workforce Planning and HR Infrastructure Design, which align HR functions with strategic business objectives and ensure the workforce is optimally utilised.
Read moreSupports
Career Growth
Competency and Career Management provide employees with clear professional goals and career paths, directly influencing promotion and learning paths.
Read moreAttracts
Talent
Total Rewards Strategies improve employee retention and help attract top talent by creating a cost-effective and adaptable rewards system that meets diverse employee needs.
Read moreImproves
Processes
HR Infrastructure Design contributes to organisational effectiveness through streamlined processes, clear accountability, integrated systems, and technology integration.
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Frequently asked questions
about Consulting
Yes, our services are highly customisable. Whether you're a small business, startup, or a large corporation, we tailor our consulting solutions to your specific scale, scope, and sector.